All our packages are shipped in protective coffee bags to make sure your coffee arrives in the best possible condition.
We will ship your order with Royal Mail 1st Class within 1-2 working days of your order confirmation and will let you know when your package has been sent.
For orders under 1kg we will always aim to ship in letter box friendly boxes for ease of delivery.
Please Note for EU packages over 20kg
If you are wishing to make an order for the EU over 20kg please send an enquiry email first to firstname.lastname@example.org regarding your order so we can find the best shipping rates for you.
Damages and Returns:
If for some terrible reason your coffee arrives in a bad state please let us know as soon as possible and we will do what we can to make it better.
Also if you're really unhappy with your order, for whatever reason, do get in touch at email@example.com and we will sort it out!